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Updated: December 15, 20258 min read11 sections

Terms of Service

Last updated: December 15, 2025

Key Points

  • 14-day free trial with full feature access
  • 30-day money-back guarantee on annual plans
  • Your data remains yours - we never sell it
  • AI features assist but don't replace human judgment
  • 30 days to export data after termination

1Acceptance of Terms

By accessing or using the Exoserva platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2Description of Service

Exoserva is an AI-powered property management and contractor services platform that provides:

  • AI-assisted scheduling and dispatch
  • Voice AI customer service
  • Work order management
  • Property and tenant management
  • Integration with third-party services

3Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4Subscription and Payment

4.1 Free Trial: New accounts may receive a 14-day free trial. During the trial, you have access to features based on your selected tier.

4.2 Billing: After the trial period, you will be charged according to your selected subscription tier. Subscriptions are billed monthly or annually in advance.

4.3 Refunds: We offer a 30-day money-back guarantee for annual subscriptions. Monthly subscriptions are non-refundable.

4.4 Price Changes: We reserve the right to modify pricing with 30 days advance notice.

5Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users' access to the Service
  • Use automated systems to access the Service without permission
  • Abuse AI features or exceed usage limits

6Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our data practices as described therein.

You retain ownership of your data. We claim no intellectual property rights over the content you upload to the Service.

7AI Features and Limitations

The Service includes AI-powered features. You acknowledge that:

  • AI outputs may contain errors and should be reviewed
  • AI is a tool to assist, not replace, human judgment
  • Usage limits apply to AI features based on your tier
  • AI features may be updated or modified without notice

8Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Knock Knock Contractor LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service will cease immediately. You may export your data within 30 days of termination.

10Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the modified Terms.

11Contact Us

If you have any questions about these Terms, please contact us at support@exoserva.com

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